AIRPORT MANAGEMENT & CUSTOMER CARE
The course provides professional learning opportunities by combining classroom lessons and practical learning sessions. You will also get trained in all aspects of aviation management - starting from in-flight experience to ground handling, baggage handling , people & resource management at the airport, to calculating fares and issuing tickets.
Course Duration :
10 Months +
HOW TO JOIN/ ELIGIBILITY
To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also valid.
CURRICULUM
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Airport & aviation operations
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Passenger & baggage handling
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Airport ramp management
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Inflight service, safety & security
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Ancillary services
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Fares & ticketing
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Presentation & communication skills
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Grooming skills
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Customer service
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Interview skills
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Personality development
JOB ROLES
IN-FLIGHT SERVICES & SECURITY
LOAD & TRIM
CUSTOMER SERVICE
BAGGAGE HANDLING
CABIN CREW
GROUND STAFF
CARGO & TRANSPORTATION
FARES & TICKETING
*Note: Fees & duration may vary based on course & centre location. The fees indicated are exclusive of applicable taxes. For details, contact your Zeal Wings Academy!
If you are interested fill the form our career counselor will call you
