CUSTOMER SERVICE PROFESSIONAL
This course provides you in-depth training in communication and presentation skills. You will learn to deal with the customers professionally and market your company’s products.
As you develop the required skillset for selling products & services, you will also learn more about customer journey and purchase patterns with the help of our lessons in social media marketing.
Course Duration :
6.8 Months
HOW TO JOIN/ ELIGIBILITY
To join this job-oriented course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field. A 3-year diploma in engineering or other field, from a state board of technical education, is also credible.
CURRICULUM
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Presentation & communication skills
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Grooming skills
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Personality development
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Customer services
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Selling Skills and Techniques
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MS Word-basics
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MS Excel
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Understanding Social Media Marketing
JOB ROLES
CUSTOMER SERVICE EXECUTIVE
*Note: Fees & duration may vary based on course & centre location. The fees indicated are exclusive of applicable taxes. For details, contact your Zeal Wings Academy!